IT Support

Employment Rate: 1 Position Salary: Based on company structure Work Location: 172 Soi Prasert-Manukitch 14, Prasert-Manukitch Road, Chorakhe Bua, Lat Phrao, Bangkok 10230 Announcement Date: Jan 16, 2020 Responsibilities Technical Support 1. Provide advice and troubleshoot issues related to computers, software, and various IT equipment. 2. Receive and manage IT support requests from both internal and external users. 3. Verify system operations against requirements and prepare summary reports. Installation and System Maintenance 1. Install and configure computers, operating systems, software applications, and network devices. 2. Maintain internal network systems such as LAN, Wi-Fi, Internet, Printer Sharing, etc. Security Management 1. Monitor and protect against viruses and malware, including managing data backups. 2. Configure access permissions for data and systems to ensure organizational security. Equipment and System Maintenance 1. Inspect, maintain, and repair computer hardware and other peripherals to ensure they are in good working condition. 2. Maintain inventory reports and equipment status logs. Team Coordination 1. Collaborate with development teams, network teams, or external vendors to resolve issues or develop systems. Qualifications - Gender: Male, Age: 25 - 35 years old. - Bachelor’s Degree in Information Technology, Computer Science, or related fields. - 0 – 2 years of work experience; new graduates are welcome. - Ability to work well in a team and handle pressure effectively. - Able to travel for on-site coordination or equipment installation at various locations or provinces (occasionally).